Privacy Policy

Introduction

Welcome to GuestGuidePDF ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered guest guidebook creation service.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

We may collect the following personal information when you use our service:

• Email address (for account creation and communication)
• Payment information (processed securely through Stripe)
• Property details (address, amenities, local information for guidebook creation)
• Usage data and analytics to improve our service

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referrer URLs and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• Service Provision: To create personalized guest guidebooks using AI technology
• Payment Processing: To process payments securely through our payment provider (Stripe)
• Communication: To send you service updates, customer support, and marketing communications (with your consent)
• Improvement: To analyze usage patterns and improve our service quality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and other security threats

AI and Data Processing

Our service uses artificial intelligence (AI) to generate personalized guest guidebook content. When you provide property information, our AI systems process this data to create relevant, location-specific content for your guidebook.

• AI processing is automated and designed to protect your privacy
• Property data is used solely for guidebook generation
• Generated content belongs to you and is not shared with other users
• We may retain anonymized usage patterns to improve AI performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

• Stripe: For secure payment processing
• Supabase: For secure data storage and user authentication
• Vercel: For website hosting and analytics
• OpenAI: For AI-powered content generation

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, and security.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Employee training on data privacy and security
• Limited access to personal information on a need-to-know basis

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: To understand website usage and improve performance
• Preference Cookies: To remember your settings and preferences

You can control cookie preferences through your browser settings.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation on processing of your data

To exercise these rights, please contact us at privacy@guestguidepdf.com.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services through analytics (anonymized data)

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection through appropriate safeguards.

Children's Privacy

Our service is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notification for significant changes (if you have an account with us)

Your continued use of our service after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within 30 days.